End-to-End QA Automation for Business Critical Apps for a large US based Insurance Carrier

The Challenge

The insurance carrier had deployed a test automation strategy that proved inadequate. With a traditional approach to automation, the initiative had succeeded in achieving only 10-15% automation coverage over several years and was limited to web applications & web services, thereby delivering little or no value to the business.

In search of a radically different approach to solving the challenge, the insurance carrier approached SLK with a mandate to automate all their business-critical applications within one year. They looked to implement a robust QA automation strategy that would leverage the right tools to enable them to move to continuous testing and significantly reduce the time spent on regression testing, allowing in-sprint automation and power-on-demand releases.

The Solution

SLK implemented a comprehensive QA automation strategy in a phased approach.

App Documentation:

All business flows were captured & documented

Test Case Optimization:

Using Lean & six-sigma principles Functional Coverage:

100% functionality coverage (End-to-end — Not just regression)

Rapid Automation:

Over 90% automation of test cases across the heterogeneous app landscape

The Insurance carrier achieved its goal of test automation of all business-critical applications within the planned one year timeframe. The QA team successfully implemented in-sprint automation and enabled DevOps with continuous testing. AVO test automation suite consisting of AVO Discover and AVO Assure was also leveraged.